Hospital Policies - Appointment and arrival

Appointment Policy  

To allow sufficient time for all patients and scheduled surgical procedures, we operate by appointment only. We do our best to accomodate emergency cases for clients whenever possible, which may cause occasional appointment delay. We make a sincere attempt to see each client on time, and we appreciate your understanding. In order to better accomodate both scheduled appointments and true medical emergencies we do offer drop off services- please call us first to make these arrangements. 

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.

Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. Your pets should be placed on a leash or in pet carriers before entering the waiting room.

COVID-19 CHANGES: An assistant will come to your car to  collect your pet from you. We will place a slip lead on your dog in addition to your own leash for additional security.  All cats must be presented in carriers.

Location

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Office Hours

Our Regular Schedule

Monday

8:00am

9:00pm

Tuesday

8:00am

9:00pm

Wednesday

8am - 12pm

2pm - 9pm

Thursday

8:00am

9:00pm

Friday

8:00am

9:00pm

Saturday

8:00am

4pm

Sunday

10:00am

3:00pm

Monday
8:00am 9:00pm
Tuesday
8:00am 9:00pm
Wednesday
8am - 12pm 2pm - 9pm
Thursday
8:00am 9:00pm
Friday
8:00am 9:00pm
Saturday
8:00am 4pm
Sunday
10:00am 3:00pm